Maid For All Integrated Services Inc
Effective Date: October 2, 2026
Who we are
Maid For All Integrated Services Inc. (“Maid For All”, “we”, “us”, or “our”) respects the privacy of our clients, prospective clients, contractors, service providers and website visitors.
This Privacy Policy explains how we collect, use, disclose, protect and retain personal information in connection with our cleaning, organizing, home management and related services, as well as through our website and other communications.
We manage personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
1. Accountability and Privacy Contact
Maid For All is responsible for the personal information under its control.
The Owner of Maid For All Integrated Services Inc. is responsible for overseeing the organization’s privacy practices and acts as its Privacy Officer.
Privacy Officer: Owner of Maid For All Integrated Services Inc.
Email: privacy@maidforall.ca
Questions, concerns, access requests and correction requests regarding this Privacy Policy or the handling of personal information may be directed to the Privacy Officer.
2. What Personal Information We Collect
Depending on the services requested and how you interact with us, we may collect information such as:
- name and contact information
- email address and telephone number
- residential or business property address
- information provided when requesting a quote or booking a service
- service preferences, instructions and client notes
- information about pets when relevant to providing our services
- information required to access a property, such as access instructions, keys, access codes, alarm or security instructions, where voluntarily provided by the client
- billing, invoicing and payment-related information
- communications between you and Maid For All, including emails, text messages and other service-related communications
- photographs or videos provided by a client or taken in connection with a service, where appropriate
- information necessary to document the condition of a property or an area before, during or after a service
- information provided through our website, online forms or other business communications
- information reasonably necessary to provide, administer and improve our services
We aim to collect only information that is reasonably necessary for the purposes identified in this Privacy Policy.
3. Information About Property Access
Because Maid For All provides services inside residential and commercial properties, clients may voluntarily provide information necessary for our team to access and safely service a property.
- keys or information about the location of keys
- door or entry instructions
- access codes
- alarm or security instructions
- building access information
- parking or loading instructions
- other information necessary to enter or service a property
This information is used only as reasonably necessary to provide the requested services, manage appointments and protect the safety and security of the property and our service providers.
Access-related information is treated as confidential and access is limited to individuals who require it for legitimate business or service purposes.
Clients should notify Maid For All if an access code, password or other security instruction changes.
4. How We Collect Personal Information
We may collect personal information:
- directly from you
- when you contact us by telephone, email, text message or other communication method
- through our website and online forms
- when you request a quote or consultation
- when you schedule or purchase a service
- during the provision of our services
- when you provide instructions or service preferences
- through photographs or information voluntarily provided by you
- through third-party service providers used to operate our business, where permitted by law
Where appropriate, we will identify the purposes for which information is being collected at or before the time of collection.
5. Why We Collect and Use Personal Information
Maid For All may collect, use and disclose personal information for purposes including:
- responding to inquiries and quote requests
- assessing and preparing estimates
- scheduling and providing cleaning, organizing, home management and related services
- communicating with clients regarding appointments and service-related matters
- understanding client instructions and preferences
- managing property access
- maintaining service records
- preparing invoices and maintaining accounting and business records
- processing or administering payments
- addressing questions, concerns, complaints or service-related issues
- documenting the condition of an area or property when reasonably necessary
- confirming or documenting work performed
- improving our services and client experience
- managing our business operations
- preventing or investigating unauthorized use, fraud or security incidents
- complying with legal, regulatory, accounting or other applicable requirements
- sending promotional or marketing communications where permitted by law and where the required consent has been obtained
We do not collect, use or disclose personal information for purposes unrelated to the purposes identified in this Privacy Policy unless permitted or required by law or with appropriate consent.
6. Photographs and Videos
Photographs may be provided by clients or taken by Maid For All in connection with our services.
Photographs may be used for legitimate service-related purposes, including:
- preparing or supporting an estimate
- documenting the condition of an area before or after a service
- documenting completed work
- communicating service results to a client
- documenting an item or area when requested by a client
- documenting items before disposal when a client has requested such documentation
- addressing a service-related question, concern or dispute
- maintaining appropriate business records
Maid For All does not intentionally photograph personal documents, financial information, private correspondence or other unrelated personal items when taking service-related photographs.
Because photographs are taken within homes and commercial properties, incidental personal information may occasionally appear in an image.
Marketing and Social Media
From time to time, Maid For All may use photographs or videos for marketing purposes, including on our website, social media platforms, promotional materials or other business communications.
We will seek appropriate consent before using identifiable client property or client-related photographs for public marketing purposes.
Where a photograph includes a pet, the photograph may be used for marketing only where the applicable client consent for marketing use has been obtained.
A client may contact us if they have questions or concerns about the use of a photograph.
7. Sharing Personal Information
Maid For All may share personal information when reasonably necessary to provide our services or operate our business.
This may include sharing relevant information with:
- authorized Maid For All team members and contractors who require the information to perform assigned services
- service providers that assist us with email marketing, website analytics, cloud storage or other legitimate business functions
- professional advisors where reasonably necessary
- government authorities, regulators or other parties where required or permitted by law
- other parties where you have provided appropriate consent
We limit the information shared to what is reasonably necessary for the applicable purpose.
Maid For All does not sell or rent clients’ personal information.
8. Contractors and Service Providers
Maid For All may work with independent contractors and third-party service providers to deliver services.
Where a contractor or service provider requires personal information to perform services on behalf of Maid For All, access will be limited to information reasonably necessary for that purpose.
Contractors and service providers are expected to maintain the confidentiality and security of personal information and to use it only for authorized purposes.
9. Third-Party Technology and Service Providers
Maid For All uses third-party technology and service providers to support its current business operations, including:
- Mailchimp for email communications and marketing
- Google Analytics for website analytics
- Excel for business and client information management
- cloud storage services for the storage and management of business records and files
These providers may process personal information on behalf of Maid For All as necessary to provide their services.
Maid For All takes reasonable steps to select service providers and technology solutions that provide appropriate safeguards for personal information and limits their use of personal information to authorized purposes.
Some service providers may store or process information outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed or stored.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, understand website usage, improve functionality and analyze traffic.
Because we use Google Analytics, information collected through website analytics may include information such as browser type, device information, pages visited, approximate location information and website usage data.
You may be able to manage cookies through your browser settings.
Where required by applicable law, we will provide additional information or obtain consent for certain types of tracking technologies.
11. Marketing Communications
Maid For All may send service-related communications that are necessary to provide or administer a requested service.
We may also send commercial electronic messages, such as newsletters, promotions, service updates or other marketing communications, where permitted by applicable law.
Commercial electronic messages are subject to Canada’s Anti-Spam Legislation (CASL), which generally requires consent, identification information and an unsubscribe mechanism.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the message or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending communications that are necessary to provide a service you have requested or otherwise permitted by law.
12. Consent
Where required by applicable law, Maid For All will obtain knowledge and consent before collecting, using or disclosing personal information.
Consent may be express or implied where permitted by law and depending on the circumstances.
You may withdraw consent to certain uses of your personal information by contacting our Privacy Officer. Withdrawal of consent may not affect information that we are required or permitted to retain or use for legal, contractual, accounting, security or other permitted purposes.
Where withdrawing consent would prevent us from providing a requested service, we will explain the relevant consequences where appropriate.
13. Security and Protection of Personal Information
Maid For All takes reasonable administrative, physical and technological safeguards appropriate to the sensitivity of the information we hold.
These safeguards may include:
- limiting access to personal information on a need-to-know basis
- password protection and account security
- appropriate device and software security
- secure storage of electronic and physical records
- limiting access to property access information
- confidentiality expectations for team members and contractors
- secure disposal of personal information when it is no longer required
- other reasonable measures appropriate to the circumstances
Because some information we handle may relate to property access, keys, security systems or access codes, we take additional care to limit access to such information to individuals who require it for legitimate service purposes.
No method of storing or transmitting information can be guaranteed to be completely secure. However, Maid For All takes reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.
14. Retention and Disposal
Maid For All retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide ongoing services, maintain appropriate business and accounting records, resolve disputes, address complaints, comply with legal obligations and meet other legitimate business requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, as appropriate.
Different types of information may be retained for different periods depending on their purpose and applicable legal or accounting requirements.
15. Access and Correction
You may request access to personal information that Maid For All holds about you, subject to applicable legal exceptions.
You may also request that inaccurate or incomplete information be corrected.
To make an access or correction request, please contact our Privacy Officer using the contact information below.
We may need to verify your identity before providing access to personal information or making changes to protect the information from unauthorized disclosure.
16. Privacy Concerns and Complaints
If you have a question, concern or complaint about how Maid For All has collected, used, disclosed, retained or protected your personal information, please contact our Privacy Officer.
We will review the concern and respond in accordance with our privacy responsibilities and applicable law.
Privacy Officer: Owner of Maid For All Integrated Services Inc.
Email: privacy@maidforall.ca
If you are not satisfied with our response, you may have the right to bring your concern to the Office of the Privacy Commissioner of Canada, which oversees PIPEDA for applicable private-sector organizations.
17. Privacy Breaches
If Maid For All becomes aware of a breach of security safeguards involving personal information, we will assess the situation and take reasonable steps to contain the breach, reduce potential harm and prevent recurrence.
Where required by applicable law, including where there is a real risk of significant harm, we will report the breach to the Privacy Commissioner of Canada and notify affected individuals as required.
Maid For All will maintain records of every breach of security safeguards involving personal information under its control for at least two years, as required by applicable law.
18. Changes to This Privacy Policy
Maid For All may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.
The updated version will be posted on our website with a revised effective date.
19. Contact Us
For questions, access requests, correction requests or privacy concerns, please contact:
Maid For All Integrated Services Inc.
Privacy Officer: Owner of Maid For All Integrated Services Inc.
Email: privacy@maidforall.ca
Website: maidforall.ca
Effective Date: October 2, 2026